Return & Refund Policy
1. Return & Refund Guidelines
Customers can request a return within 30 days from the date of delivery. Items must be in original condition, unused, and returned with proof of purchase.
2. Initiating a Return
To start a return, contact us at [email protected] with the order number, proof of purchase, and reason for return.
3. Refund Timeline
Refunds are processed within 7 days after inspection. Bank processing times may add an additional 3-5 business days.
4. Damaged or Incorrect Products
If an item arrives damaged or incorrect, we offer replacements or refunds upon verification.
5. Exchange Policy
We provide exchanges for defective or incorrect items only.
6. Shipping Costs
- Return shipping is covered for defective items.
- For non-defective items, customers are responsible for return shipping fees.
7. Cancellation Policy
Orders can be canceled within 12 hours of placement. Beyond this period, cancellation may not be possible.
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Contact Information
Address: 13007 Terrace Springs Dr, Temple Terrace, FL 33637, USA
Email: [email protected]
Phone: +1 812-396-0505
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